Trouble logging in

Account login is not working

Leanna avatar
Written by Leanna
Updated over a week ago

I can't login because the app says my account has been disabled

After 10 failed login attempts you'll be logged out of your account. You will receive an email to unblock your account and you can try again. If you cannot find the email from no-reply, email us at [email protected] to help.

I can't login because I am not getting a verification code

If you are using a landline as the number for logging in please see how to use a landline for more information.

If you are still not getting a verification code, please contact support at [email protected].

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