If you see a message in your app that says 'Subscription Expired' it can mean a few things:
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Your payment method on file is expired or compromised and you need to update your billing information. You can update your payment information in our Billing Portal
You canceled your subscription and need to reactivate your subscription
You purchased with QVC or another retailer and never set up your subscription
We are missing information on your account and you need to contact customer support.
If you are unsure which of these apply to you and need assistance, please fill out the form here to contact us. Please include your Reach serial number and the email address associated with your purchase.