There are factors that impact wireless signals and how you can fix it so you can get the most out of your Silvertree device connection. Source: Verizon
Congestion | If many people are using the network at the same time in the same place, your service may be impacted. For example, if you are near a location like a stadium with tens of thousands of other people, it's a good possibility there are thousands of other Verizon Wireless customers using their devices at the same time. |
Severe Weather | Severe weather and seasonal conditions like heavy snow, storms or even trees in bloom can also affect your coverage. |
Physical Barriers | Physical barriers such as mountains, hills and buildings may also block the signal. |
Lack of Satellites (GPS specific) | A minimum of 4 satellites is required for any positioning, but often to get an accurate position a GPS receiver will need to see as many as 20 satellites. GPS signals also do not travel through structures (walls, buildings, trees, etc.) and will often rebound on hard surfaces, meaning indoor positioning is much more difficult to report.
GPS typically can only work outdoors. |
Unobstructed view of cell tower
| Performance issues can also occur when your device doesn't have an unobstructed view of the cell site. This could be because you are too high, too low, too far or even too close to the tower. |
My phone has perfect LTE, why does my Silvertree Reach not find a signal?
While your cell phone may have a strong LTE signal, it is significantly larger in size (which means there is more room for a larger antenna) than the Silvertree Reach and typically has to be charged every day.
At Silvertree, we're balancing a sleek design you can comfortably wear every day, and a long-lasting battery, to ensure we can pick up a signal when it is available. If you go on hikes, walks in the forest, or live in a bustling city there is a chance you'll experience areas with very poor coverage and areas with perfect coverage.